We want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.
1. Returns:
You have 14 days to return a product from the date of purchase. The product must be unused and in the original packaging.
2. Refunds:
Once we receive your returned item, we will inspect it and notify you. If approved, a refund will be issued to your original method of payment within 5–10 business days.
3. Non-Returnable Items:
- Digital products
- Downloadable content
- Customized items
4. Exchanges:
We only replace items if they are defective or damaged. Contact us for exchange requests.
5. Shipping Costs:
Return shipping costs are the responsibility of the buyer unless the item is defective or incorrect.
6. Contact Us:
Email: CONTACT@HIDAEXPRESS.COM
